Question 1

What do I get with a subscription?

Accepted Answer

Every premium recipe in full, every premium cookbook, chef's notes and nutrition information, and the ability to star and vote on recipes. You can cancel at any time.

Question 2

Can I cancel anytime?

Accepted Answer

Yes. Cancel whenever you like and you keep access until the end of the period you have already paid for. There are no refunds for the remainder of a period.

Question 3

Which plans are available?

Accepted Answer

Monthly, 6-month, and yearly plans. The longer plans work out cheaper per month. Current prices are always shown on the subscribe page — that page reads them live, so what you see there is what you pay.

Question 4

How do I pay, and is it secure?

Accepted Answer

Payment is by card and is handled entirely by Stripe. Your card details go to Stripe directly and are never stored on LaGrub's servers.

Question 5

Do you offer refunds?

Accepted Answer

No — all payments are final. That is why a large part of the site is free: every cookbook includes free recipes, and the free recipes are complete. Cook those first and decide before you pay anything.

Question 6

Where do I manage or cancel my subscription?

Accepted Answer

In the billing section of your LaGrub dashboard. If you subscribed through the iOS or Android app, manage it in your Apple or Google account instead — the app stores handle those payments, so they also handle cancellation.

Question 7

What happens to my saved recipes if I cancel?

Accepted Answer

Nothing — your account, saved recipes, and comments stay exactly as they are. You lose access to premium recipes and cookbooks at the end of the paid period, and everything comes back if you subscribe again.

Question 8

Can I switch between the monthly and yearly plan?

Accepted Answer

Yes. Change your plan from the billing section of your dashboard and the new rate applies from the next billing cycle.

Question 9

Which currency am I charged in?

Accepted Answer

Prices are shown and charged in US dollars. Your bank converts that to your local currency at their own rate, so the amount on your statement may differ slightly.

Question 10

Do you offer a free trial?

Accepted Answer

There is no timed trial, because a large part of LaGrub is permanently free. Every cookbook includes complete free recipes — cook a few before deciding whether to subscribe.

Question 11

Will my subscription renew automatically?

Accepted Answer

Yes. Subscriptions renew at the end of each period until you cancel, and you can cancel at any time from your dashboard.

Question 12

How do I get access to the premium cookbooks?

Accepted Answer

Premium cookbooks are included with a LaGrub subscription. Once you subscribe they unlock in your account immediately, on mobile, tablet, and desktop — there is nothing to download.

Question 13

Are the free recipes actually full recipes?

Accepted Answer

Yes, completely. Free recipes include the full ingredient list, step-by-step instructions, tips, and serving suggestions. They are not previews. Cook them and decide whether you want the rest.

Question 14

Can I buy a single cookbook on its own?

Accepted Answer

Not at the moment. Premium cookbooks come with a subscription, which unlocks all of them together along with every premium recipe.

Question 15

Can I share my cookbook access with family?

Accepted Answer

Access is tied to your personal account and works across all of your own devices. Family members who want their own access will need their own account and subscription.

Question 16

Do the recipes work for beginners?

Accepted Answer

Yes. Every recipe is written with clear numbered steps, precise measurements, and tips at the stages that usually go wrong — whether it is your first time cooking a dish or your fiftieth.

Question 17

How many recipes are in a cookbook?

Accepted Answer

It varies by title — each cookbook page shows its exact recipe count, and you can browse the full list of included recipes before subscribing.

Question 18

Are new cookbooks added over time?

Accepted Answer

Yes. New cookbooks are added to the library, and a subscription includes every premium cookbook — the ones published now and the ones added later.

Question 19

Can I read cookbooks offline?

Accepted Answer

Cookbooks are read online in the app or on the website; there is no offline download. You do not need to install anything to read one.

Question 20

Are there free recipes?

Accepted Answer

Yes, and they are complete rather than teasers. Premium recipes are marked as such; everything else is free to read and cook without an account.

Question 21

Can I save recipes for later?

Accepted Answer

Yes. Sign in and tap the heart on any recipe to save it. Saved recipes live in the Saved section of your dashboard and sync with the mobile app.

Question 22

Can I leave a comment or review on a recipe?

Accepted Answer

Yes. Sign in and you can comment on any recipe or blog post, reply to other cooks, and react to their comments. Reviews and ratings help other people decide what to cook next.

Question 23

Can I adjust a recipe for more or fewer people?

Accepted Answer

Each recipe states how many it serves, and cookbooks can be filtered by serving size so you can find one that already matches the number you are cooking for.

Question 24

Are the recipes tested?

Accepted Answer

Yes. Recipes are developed and cooked in our own kitchen before they are published, which is why the steps call out the stages that usually go wrong.

Question 25

Do recipes include nutrition information?

Accepted Answer

Premium recipes include nutrition information alongside the chef's notes. Free recipes carry the full method, ingredients, and serving guidance.

Question 26

What measurements do the recipes use?

Accepted Answer

Each recipe lists precise quantities in the units it was developed and tested with, so you can follow it exactly as it was cooked.

Question 27

Can I search recipes by category or difficulty?

Accepted Answer

Yes. The recipes page filters by category and difficulty, and cookbook pages let you narrow the recipes inside a collection by category, level, and serving size.

Question 28

Why is a recipe marked premium?

Accepted Answer

Premium recipes are the ones that come with a subscription, together with the premium cookbooks, chef's notes, and nutrition information. Everything not marked premium is free to cook.

Question 29

How do I create an account?

Accepted Answer

Sign in with Google or Apple — there is no separate password to choose or remember. The same account works on the website and in the mobile apps.

Question 30

Is there a mobile app?

Accepted Answer

Yes, on both iOS and Android. Your account, saved recipes, and subscription carry across the website and the app.

Question 31

Why can't I sign in from Instagram's browser?

Accepted Answer

Google blocks sign-in inside the in-app browsers used by Instagram and Facebook, so it cannot work there. Open the page in Safari or Chrome and sign in normally — the sign-in screen offers a shortcut for doing exactly that.

Question 32

How do I delete my account?

Accepted Answer

Email us from the address on your account and we will remove it. Deleting an account is permanent and does not refund payments already made.

Question 33

Do I need an account to read recipes?

Accepted Answer

No. Free recipes are readable without signing in. An account is needed to save recipes, comment, and access premium content.

Question 34

Does my subscription work on both the website and the app?

Accepted Answer

Yes. One account covers both, and your subscription, saved recipes, and comments follow you between them.

Question 35

I subscribed in the app but the website says I am not subscribed.

Accepted Answer

Make sure you are signed in on the website with the same Google or Apple account you used in the app. If it still does not match, email hello@lagrub.com with that address and we will look into it.

Question 36

How do I unsubscribe from the newsletter?

Accepted Answer

Every newsletter has an unsubscribe link at the bottom. Using it stops the emails immediately and does not affect your LaGrub account or subscription.

Question 37

How do I join the affiliate program?

Accepted Answer

Sign in to LaGrub with Google or Apple, then apply from the Affiliate section of your dashboard. Your application stays pending until the LaGrub team reviews it — there is no separate site to sign up for.

Question 38

When do I get my referral link?

Accepted Answer

After approval. Your LaGrub dashboard shows your unique affiliate code and full share link, which is also a 20% discount code for your audience at lagrub.com checkout.

Question 39

How do the affiliate tiers work?

Accepted Answer

Everyone starts at Silver (40% commission). Gold (50%) is automatic at 100 all-time conversions, or by admin approval with two verified collaboration posts. Platinum (60%) is earned with five verified collaboration posts.

Question 40

Where do I track affiliate results?

Accepted Answer

Right inside your LaGrub dashboard — signups, conversions, paid and pending earnings, recent commissions, and your progress toward the next tier.

Question 41

How are commissions paid?

Accepted Answer

LaGrub uses Stripe Connect Express for affiliate payouts. You can start onboarding from your dashboard once you have earnings.

Question 42

Do I earn on every payment?

Accepted Answer

No. Commission is a one-time payment on a referred member's first successful payment, calculated on net proceeds at your current tier's rate.

Question 43

Where do affiliate links send people?

Accepted Answer

Your link opens a LaGrub landing page that invites the visitor to create an account — which permanently tags them to you. You apply and manage everything from inside your own LaGrub dashboard.

Question 44

What kind of brand work do you take on?

Accepted Answer

Recipe development, food photography, styling, and short-form film for food and lifestyle brands. The brands page shows shoots and content produced for previous partners.

Question 45

How do I start a partnership conversation?

Accepted Answer

Use the contact page and tell us what you have in mind — the brand, the format, and roughly when. That is enough for us to reply with whether it is a fit.

Question 46

Who is behind LaGrub?

Accepted Answer

LaGrub is the work of Reham Alamgir — the recipes, the photography, and the cookbooks all come from the same kitchen. The about page has the longer version.

Question 47

Can I republish a LaGrub recipe or photo?

Accepted Answer

Not without permission. The recipes, photography, and cookbook content are ours. Get in touch through the contact page and tell us what you would like to use and where.

Question 48

How do I contact LaGrub?

Accepted Answer

Email hello@lagrub.com, or use the form on the contact page. Please include the email address on your account if your question is about billing or access.

Question 49

Something isn't working — what should I include?

Accepted Answer

Tell us what you were doing, what you expected, and what happened instead, plus the device and browser you were using. A screenshot usually saves a round trip.

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